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Frequently Asked Questions (FAQs)

If your name is not in the graduation list, kindly contact the Dean of your School.

i.    Login to your student portal
ii.   There will be a graduation tab on your menus (see illustration here). Click on
      the graduation tab and proceed as prompted. 

i.  Confirm that your name is in the graduation list by following the link in (1)     
    above.
ii. If your name is not in the graduation list, follow the advice in (2) above.
iii. If your name is in the graduation list, contact us through the link below
https://graduation.mu.ac.ke  

Student portal is accessible via the link https://portal.mu.ac.ke/

To reset the password the student needs to
i. Load the link above
ii. Click the forgot password option
iii. Key in the registration number
iv. Choose the email as the mode of reset
v. Open your email and use the generated password to login. 

Please note that:
For all payments related to the PAYMENT OF CONVOCATION AND ALUMNI FEES (MANDATORY) and HIRING OF ACADEMIC DRESS (OPTIONAL) must be deposited to:

Moi University Account Number: 01021029582000 (for GSSP students) at National Bank, Moi University Branch,

Moi University Account Number: 01020062991100 (for PSSP students) at National Bank, Moi University Branch,

or

MPESA Paybill No 883184 (Use your registration number for account number). 

Students are advised to liaise with the School accountants to confirm the overpayment. They will be advised from there if the overpayment can be used to pay graduation fee. 

The student is advised to retype the email address and confirm that is correct. There should be no spaces before and after the email address.
You could also try using an alternative email address that you use. 

A Student who wishes to request for change of name should contact the Dean of their school for guidance.  

A Student who wishes to request for change of order of name should contact the admissions office.

Students are advised to start online clearance process immediately after graduation. Collection of certificates & transcripts is scheduled to commence on 25th January 2021 to 26th February 2021. 

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